Role focus
- Translate business content needs into IT architecture and operations decisions.
- Coordinate cross‑organizational projects for DITA/CCMS implementations.
- Support infrastructure, security, and tooling changes for content platforms.
Case study · Portfolio
IT Liaison
Liaison between business content teams and IT for DITA/CCMS systems, taxonomy/search integrations, and infrastructure‑level changes.
Snapshot
Engagement at a glance
Typical outcomes
- Smoother collaboration between content techology, taxonomy, and IT teams.
- Stable, well‑governed infrastructure for DITA/CCMS solutions.
- Improved testing and deployment practices for content tooling.
Detail
Key projects & responsibilities
- Served as technical liaison for Smartlogic Semaphore to Elastic Search ingestion and integration in the context of the next generation DITA CCMS program and deliverables.
- Provided architecture consulting and assistance to RWS as well as an internally developed content provisioner in operationalization, issue resolution, and IT asset decommissioning.
- Acted as lead representative of the content and repository teams into the IT delivery development and QA teams.
- Assisted in business / IT cross‑organizational projects in the implementation and deployment of the next generation CCM solution for HPI Technical Product information.
- Designed and worked with IT resources on the HP company split system architecture and integration layers for the Cheetah solution.
- Deployed and configured an SFTP server and its applications to support a product specifications transform solution.
- Assisted in the definition of the Cheetah and ECM solution roadmaps and planning for upgrades.
- Deployed the Antenna House Regression Testing System for automated PDF output file testing.
- Configured and deployed a SharePoint and Borland CaliberRM based issue / enhancement tracking system.
- Engaged in software build acceptance testing including code check‑out from the source repository (Subversion, Borland StarTeam) and execution of an ANT build script.
- Validation tested tool version upgrades, including Java SDK, Arbortext Editor, Antenna House XSL Formatter, Adobe Acrobat Distiller, and Vasont CMS.
- Designed and implemented a Windows global group structure to enable business control over system access.
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