Engagement at a glance

Role focus

  • Design and evolution of enterprise DITA content models.
  • Integration of taxonomy and metadata into content architectures.
  • Definition of specialized structures for diagnostics, promotions, and product data.

Typical outcomes

  • Unified Content Model for multi‑domain technical product information.
  • Alignment between taxonomy systems and DITA content structures.
  • Richer support for video, diagnostic objects, and cross‑system data exchange.

Key projects & responsibilities

  • Defined the data model and drove implementation in Progress (used to be MarkLogic / Smartlogic) Semaphore of a standardized intent (user experience construct) framework to be used across all HPI delivery platforms.
  • Defined the DITA content model for inserting Marketing promotions into Technical Product content and the rendition integration with the promotion management system.
  • Represented the Smartlogic Semaphore‑based taxonomy definition and implementation into the next generation DITA CCMS program and deliverables.
  • Analyzed, designed, defined requirements (including user stories), and drove implementation of content modelenhancements including, but not limited to: Extended Links (relationship tables), Extended Search Info (Schema.org microdata), Exploded View Graphics (SVG image maps), Hub Links (publication resolution of links), and Diagnostic Object Links (embedded diagnostic support).
  • Designed a video link abstraction model so that the appropriate streaming platform, player, and metrics application are generated upon content rendition based on language and disclosure level.
  • Analyzed, identified requirements, and defined the next generation DITA content model, called Unified Content Model, for HPI Technical Product information—Support, Service, Troubleshooting, and Learning Product information—for all HPI product groups.
  • Represented the next generation DITA content model into the go‑forward, long‑term Smartlogic Semaphore based taxonomy definition and implementation.
  • Identified requirements and defined a DITA content model for Service content including Error Description and Resolution information for a strategic product within the HPI Printer product group.
  • Defined an XML‑to‑XML mapping and its associated transform for the feed of Product Specification information from the source Marketing organization to the Support organization.

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