Technical Consulting
  • Component Content Management (CCM) architecture and systems
  • DITA authoring and integrations with source information systems
  • Metadata modeling / application and taxonomy management architecture / systems
  • DITA-OT rendition and content delivery integrations with downstream partners / platforms
  • System infrastructure / integration layer tools and technology alternatives / selection
Information and CCMS Architecture
  • CCMS repository configurations and integrations
  • DITA content and information architecture models
  • Business rule definition and associated Schematron validation implementation
  • Reuse strategies and associated technologies
  • Taxonomy / metadata definition and content object applicability
Application Development / Maintenance
  • Repository settings, plugin, and API development
  • DTD / XML Schema / RNG development and maintenance
  • DITA authoring environment and customizations
  • XSL / XSL-FO transforms, DITA-OT plugins and rendition environments
  • Content and dynamic delivery integrations
  • Application development and customizations using Java / J2EE, C# / .NET, Python
Business Analysis / Management
  • Structured content, output format, and delivery requirements analysis and definition
  • Agile project and development sprint / release management
  • Product ownership via epics / user stories, acceptance criteria definition, and testing
Operations Support / Training
  • Day-to-day business user support
  • Issue / enhancement request validation and characterization
  • Support documentation creation
  • User training curriculum and materials
  • Content conversion tools and processes